What happens when you no longer control your own likeness? Is there an ethical line to be crossed with posthumous product spokesmanship? We skirt the line in this episode and get topical - talking about the subject of ethics and artificial intelligence and how online communities have banned "Deep Fakes" - pornographic simulations produced by artificial intelligence.
Also - this week we have the return of Future Policy with Danny Sepulveda - this week we have an update about Net Neutrality and how it will affect global commerce and infrastructure.
We're bringing you a bonus episode - we sat down with Kiri Masters of Ecommerce Braintrust Podcast to talk about the proliferation of voice and voice commerce - and how it's changing the perception of what a brand is and how they engage their customers. To listen to the WHOLE thing head over to ecommercebraintrust.com and listen to Episode 19!
Voice is dominating commerce experiences: but is it kitsch or is it kismet? What separates retailers who are implementing voice strategies? Ryan MacInnis of Voysis joins us to talk about how to give your brand a voice in a world spoken by Alexa. Plus: Facebook Fiona and Aloha - one more smart speaker / tablet to contend for our attention.
We fulfill a promise to our listeners and provide an in-depth review of Amazon Go - including food, assortment, experience, and how the technology will be applied and extended into the future. Listen now!
"Bitcoin isn't so much a currency as it is a commodity". 2018 is shaping up to be the year of Cryptocurrency - so we dive in a bit thanks to some news from CES 2018. Why should you care as a retailer? Plus: a preview of NRF's The Big Show 2018.
We're joined for a special interview with Greg Bilsland of HaptX to talk about VR for Commerce and how touch in VR isn't as elusive as you may believe.
Impossible technology worth paying attention to now: how realistic haptics will add another dimension to our immersive experiences in retail and training.
Future Commerce is making predictions all the time - so predicting the future of retail is right in our wheel house! Episode 55 is about making predictions for the coming retail year - from "experience" to flagships, to tech adoption and consumer sentiment - we cover it all. Plus, we're joined by Danny Sepulveda with our weekly Future Policy segment.
What exactly is Deep Learning? What can HAM radio teach us about decency in the social age? Danny Sepulveda joins us for a new "Future Policy" segment. Also - what exactly is Facebook Messenger Kids all about?
"If consumerism is our religion, then malls were our temples. Our temple now is the internet." Episode 53 is all about how Amazon owned Black Friday and while our heads were spinning they decided to take over Augmented Reality as well. Goodbye Black Friday, hello Black November. Also Google Poly and - in case you hadn't heard - Amazon's eating the world.
Technology can help you take your next step in retail - so we review the current landscape of retail-tech-focused podcasts, provide critique and offer insight into our favorite resources for keeping up to date on retail news.
BONUS EPISODE! We're giving away FIVE GOOGLE HOME MINIS! Sign up for FC INSIDERS newsletter before December 1st to receive one of FIVE Google Home Minis! PLUS - A quick shout out to Deborah Weinswig and a preview of Episode 52 of Future Commerce
This week we've entered The Odd Couple territory. Brian's relentless optimism and hope for harnessing technology for a bright future contrast with Phillip's expressed skepticism that advancements in AI and automation will benefit the working class without regulatory oversight.
Healthcare is no game, but try telling insurance carriers that. Phillip gets manipulated into buying a denim jacket, innovation in fitness and fashion, Adobe "reinvents" fintech, and the guys go deep (real deep) on healthcare and insurance.
"If it doesn't add value, don't invest in it" - Peter Sheldon of Magento joins us to talk about crowdsourced ecosystem innovation, what PWAs mean for retailers, and gives his input on what the next 5-10 years looks like for retail
The guys discuss the future of music, digital goods, ephemeral products, and how Spotify is changing our consumption behaviors and expectations. With John Beeler and Lowell Brams of Asthmatic Kitty Records.
Today we're bringing you a LIVE panel as featured on "Merchant to Merchant" Episode 5, a podcast by Something Digital. This panel discusses whether retail is in crisis, and if so, how do we deal with The New Normal?
Jonathan Epstein, CMO of Sentient Technologies, joins us to talk about the advancements in Artificial Intelligence and how assistive marketing and merchandising is just the very beginning of AI for Commerce.
Brian and Phillip go futurist and talk about the emerging technologies around Body Data. They dive into more privacy issues including a national healthcare database and owning / managing your health data.
Brian and Phillip talk about "Passive Commerce" (a phrase coined by Jason Baptiste) that describes the ability to "harvest" purchase intent by giving purchase opportunities outside a traditional shopping cart.