Future Commerce - Retail Tech at the Speed of Commerce
Futurecommerce logo color

A retail-focused podcast looking at the future of digital commerce - Conversational Commerce, Augmented/Virtual Reality, Cognitive Commerce, Contextual Commerce, Voice Commerce and more.

  1. Thumb 1542659509 artwork

    Future Commerce Episode 88 - First Look: Mobile Optimization Study

    The question of the day is "how can I turn mobile browsers into buyers"? The mobile optimization community initiative is helping answer this question by partnering with an engaged ecommerce community of retailers and systems integrators to test assumptions and deliver solutions for their clients. Listen now!

  2. Thumb 1541000464 artwork

    Future Commerce Episode 87 - Wayfair: Building Durable Customer Experiences

    How do you build durable customer experiences? According to Wayfair's Steve Conine it starts by innovating and owning the entire experience, soup to nuts. In this episode we interview the co-founder of Wayfair and how investment in platform, technology, customer experience and even open source are the differentiators in creating engaging customer journies. Listen now!

  3. Thumb 1540474630 artwork

    Future Commerce Episode 86 - "Shopify LA" = Apple Genius Bar?

    Shopify opens its first physical brick-and-mortar store in DTLA to support merchants on the platform. Is this just for the press or does it signal a reposition of the company and how it thinks about itself? Listen now!

  4. Thumb 1539665828 artwork

    Future Commerce Episode 85 - Amazon Cake Mix®

    We review Amazon's Four Star store concept - is it "Analogue Amazon" or is it just the Service Merchandise of 2018? How does Amazon prevent it from becoming mostly Alexa devices or 100% in-house brands? Does realtime pricing affect classism? Listen now!

  5. Thumb 1539092853 artwork

    Future Commerce Episode 84 - "California Is Our Only Hope"

    Netflix is pioneering digital-first "Choose Your Own Adventure"-style content; because who else owns the delivery platform and the content authorship? Also: Plus-size investments are becoming more prevalent with Wal-Mart's acquisition of Eloquii, California bans "bots". Listen now!

  6. Thumb 1538428496 artwork

    Future Commerce Episode 83 - "Right on Target"

    Target released its earnings just before we published Episode 80 - and our whole perspective shifted. Plus: Salesforce's Benioff is on a spending spree; Apple's major differentiator - creating products you literally can't live without. Literally. Listen now!

  7. Thumb 1537991238 artwork
  8. Thumb 1537572556 artwork

    Future Commerce Episode 81 - Shop.org 2018 Innovation Lab

    Brian attends Shop.org 2018 and interviews the most compelling exhibitors in the Innovation Lab. From 3D body scanning to projection mapping listen how retailers are pushing the limits of technology.

  9. Thumb 1535117670 artwork
  10. Thumb 1536080518 artwork

    Future Commerce Episode 79 - "Email is a Global Identity Platform" (w/ Allen Nance, Emarsys)

    According to Allen Nance email has transcended from a communication platform to a global source of identity for consumers the world over. The CMO of Emarsys sits down with us to talk about how this communication medium has a globally accepted protocol which may unlock the key to identity in a social and mobile commerce future. Listen now!

View Older Episodes